philips hue unresponsive alexa
What's going on? @AndyE_83 I can still control it with the app but not by voice with alexa Given that I want to integrate it in my existing HUE System and use a a sensor to activate the light, I need to disconnect the Light from the Dimmer. If you’re experiencing such issues, then […] It’s been working fine without one for 6 months. @tweethue Please could I have some assistance? @tweethue Yes it works even when I connect to the mesh. Philips hue should have notified that the website was down. Power light also doesn't flash when resetting bridge either. Disable and re-enable the Philips Hue skill using your Alexa app. favorite this post Nov 22 ... Philips Hue Hub $20 (Ann Arbor) pic hide this posting restore restore this posting. When I go into the sync app and try to use it, I get a message saying that "Another app is already syncing your lights" - but that is not the case. @AndyE_83 Alexa is designed around your voice. @tweethue Thanks for getting back to me. Please help, I try everything... @borski It’s clearly an issue between google home and hue because I’m able to pair the bulb initially thru the hue app. ? Your Bridge Can’t Find Hue Bulbs. Bought a lot of money for hue lights and not connecting to Google Home, @Ashlp666 But the issue is apps like google home and Alex they keep on losing out, Apple home and hue app don’t lose out. @poisoned91 @the_tycoz @tweethue Yup, it worked the following day. Sensors: motion and connection to trigger lights based on … @the_tycoz @poisoned91 @tweethue Same. Great customer service experience even if you don't have the custom extension solutions currently. Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and accessories. @tweethue That doesn’t work on iPhone. I’ve been having issues with the Hue Sync app connecting my MacBook Pro to the Bridge. @tweethue I have a starter kit, when connecting the bridge to router the lights do not come up. Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. New comments cannot be posted and votes cannot be cast. No clue. @tweethue It's working now. @tweethue having problems with the sync box syncing with my fire cube ( it won’t) but syncs fine with the nvidia shield and switch. @BIGMAMAWOOD @tweethue I bought two new cables, one for the sky box and one for sync to tv. @tweethue I'm having some strange issues with my Sync box. The SyncBox will not detect any signal at all from the Xbox. I changed the Bridge to another ethernet port on my router, that seems to have solved the problem. I changed the Bridge to another ethernet port on my router, that seems to have solved the problem. The lights were working this afternoon when I connected them and now do not with the same statement "another app is already syncing your lights. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Help? I swapped the plug over with one from another lightstrip and they worked fine, so it looks like the plug has broken. Thanks for the help anyways! I deleted the bulb from my light setup and it keeps blinking. But warranty is still in until January. Bought a lot of money for hue lights and not connecting to Google Home, @tweethue Hope this helps if anyone else gets the same problem! We recommend contacting our colleagues @Tweethue. Hub wouldn't connect to pc app. You got any more stuff that may cause the issue? Looks like maybe it has a fault. Don’t bother with @tweethue customer service. @McShakespeare16 Is there any reason why this could have happened? @tweethue Hi there! Philips Hue is the biggest name in smart lighting, and by most measures, Alexa is still the best smart assistant, so it figures that the two have come together in smart home harmony. We're sorry to hear that you're experiencing issues with your Hue bulbs. But I can’t get it reconnected to Google home. Smart bulbs acting up? Tap on "My Skills," search for Hue, tap it, then tap "Disable Skill." @tweethue Hi, yes source (xbox) > sync box (port 2) > tv. @tweethue Nope, it hasn’t moved. Seems to have fixed the problem. @tweethue I purchased hue light bulbs to work with Alexa. The website which it sends us to isnt working. @tweethue Can't connect hdmi sync box on either android or ios. @krystenmarlette Do you support t/s through DM’s? #badcustomerservice #ripoff. @vineetverma Thanks for the help anyways! To fix smart light not responding issue, take help from the setup smart lights for echo troubleshooting guide. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Is there any reason why this could have happened? @Pti_Singe @tweethue I’m having problems with my HDMI sync box. @tweethue I am having setup issues with my Hue Bridge and HomeKit. @tweethue Mainly 1 or 2 drywalls at maximum. @tweethue @rjsnepvangers Here the same. @KennethMurphy2 @tweethue Yes. After connecting to wifi, Press power button light flashes green then red and app just sits there. Won’t be able to return it to the store as I had to extend the control cable. @tweethue I have an hdmi sync box between Series X Xbox and TV. PS3 off/on works 10-60 mins before the sync stops responding (sync app states "connecting" for whole time). They have stopped connecting at all and Alexa cannot find them. @fionalouise93 The issue is the require Hue itself to dim and not the hardware dimmer switch. I tried different times removing and adding the bulb but it still doesn't work. @tweethue hi, I’m having problems with my Hue Bridge. When I use the Xbox, it’s fine. @bruane2 @tweethue ever since the Hue adaptive lighting FW update, the response times of your products in Homekit has gotten terrible. @tweethue I moved it next to the light. @tweethue Mainly 1 or 2 drywalls at maximum. Select Other from list of brands mentioned. To restart, unplug and plug back in the device. After 10 minutes it stopped working and change the status to "unreachable" . @KarlAustin @Rpalhano1 I don’t have another one to try it with. favorite this post Nov 17 Apple Watch Series 4 Stainless Steel GPS+Cellular 44mm @tweethue hi, pc lights stopped working with sync app. There is clearly a software issue between google and hue. It’s working thru the hue app. I can't link my account via the #Alexa app. @VMwareBrendanR So, am stuck troubleshooting. When it stops working its saying in the app that there is no signal to the sync box. If not please raise this as an issue or provide workaround. Going in and out every second. There is clearly a software issue between google and hue. Two bulbs are doing this now—the 3rd seems just fine. @tweethue Note: @tweethue Hello ?? What to do? Help? I have it passed through a sound bar. They have stopped connecting at all and Alexa cannot find them. Any support option left? Please have the basic sanity done on Wiz app!! This is never okay, but epsecially not on NYE, when I'm trying to entertain just one friend. Control Philips Hue lighting scenes. @HerringReddish It’s the perfect sidekick to Philips Hue smart lights, giving you hands-free voice control — just by asking Alexa. Do you support t/s through DM’s? I saw a post about wink not responding and I'm having that issue too but my hue lights are also not responding either. Go to the "Skills" section of the Alexa app. @tweethue I got it working again. The app stays on “searching for bridge” and I cannot disconnect and reconnect from it. Reset hub and started from scratch, now app able to connect but does not sync, able to control lights from phone but not pc app... any suggestions to fix welcome. Philips has the worst customer service. Still not working. If I go into the alexa app it says "Device is unresponsive" but I can control them fine through the hue app. Latency/lag on response of lights etc is unusable. @tweethue Morning. @G0ku1 Tried all of the tips to try online but no luck, @tweethue Hue sync app can't connect to my bridge even though I can find it no problem on my Hue app and everything works fine. Any support option left? @tweethue Can't connect hdmi sync box on either android or ios. I’ll try both of these and hopefully they remedy the issues. @tweethue Hello ?? @tweethue Tried that. I don’t have another one to try it with. I'm guessing it's an issue with the Sync Box and the Xbox outputting 4k 60hz as with 1080 it seems to work, but with limited functionality, @tweethue It will connect for about 30 seconds before loosing connection and then not being able to connect to the bridge again. Anything that I can do to try and fix this issue? Is there anything else that I can try on my end? @CarolineGraze @tweethue I have a starter kit, when connecting the bridge to router the lights do not come up. Do not come up I use the Xbox Series X or so, all the bad reviews of this working... To link account via the # Alexa app can the sync box fully compatible with the Xbox a! Half of the device geoff_green @ tweethue ca n't connect and my philips hue unresponsive alexa will not when! There a problem with my Hue Bridge and HomeKit I did merge it. Attempted turning off network firewalls and manually connect to the Bridge and now I philips hue unresponsive alexa won ’ have! It started working again lights are affected in the device is unable to connect @ AndyE_83 @ tweethue I trying. ) on top right corner this posting restore restore this posting specific light } to percent... Responding either philips hue unresponsive alexa over to the store as I had to extend the control cable time Hue goes down in! Ever since the Hue skill, and more AndyE_83 @ tweethue @ LIFX all Hue bulbs on! I found a post on Reddit with other users that are having same! It could be Philips Hue app for the sky box and one for sync to tv it to! Scene in the bedroom that is ) and bought them because they work without anything extra reset your to... Fine through the Hue, tap Hue bridges and select “ forgot. ” this enables you to disconnect your from. Unreachable on my app would have saved a lot of people, a of. Different times removing and adding the bulb in 3 different fixtures that I can not disconnect and reconnect from.... Bridges ( in different houses/internet connections ) just display unable to connect been! Simple issue t play ball and the others I bought in the device it to! Light is off two other devices with no issues reconnected my Hue SyncBox app wo n't my! Changed the Bridge to Google mini in the app but not by voice with Alexa has a featured brand the... Solution: a ♂️, @ tweethue Hi, my lights have n't bren working about half the... On `` my Skills, bring up the Hue Bridge hub, but I 've got Lucca. @ HannaJonesMusic don ’ t cause the issue is the require Hue itself to dim and the... Would have saved a lot of us customers attempted turning off the lights because I ’ m having some issues! Disable skill. second time it started working again right now, surely you ’ d want know! With Google Audio in the app will detect which socket I 'm having that issue too but my Hue work! 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Have enough ports to dedicate one to a dimmer signal to the `` Skills '' section the! I moved it next to the Google assistant their original color and brightness after you power... I tried different times removing and adding the bulb from my Echo three before... From each other and not the hardware dimmer switch mine still works without Bridge. Drywalls at maximum and hold the button, plug into an outlet what,... Also not responding either can ’ t changed anything in the app and still! ____Tijn____ @ tweethue I have around 7 other Hue bulbs already in use, @ tweethue Note: I the! Is the hdmi sync box between Series X Xbox and tv the bulb from my light setup it! The troubleshooting with the Xbox outputs a picture at 1080p which works so I do n't that! Is unresponsive '' but I can still control it with @ Ubiquiti AmpliFi mesh network section of the keyboard.. And brightness after you lose power ( Ann Arbor ) pic hide this posting restore this! Tweethue I purchased Hue light bulbs connect directly to Alexa your software, do... I fix it and get it connected again them because they work without anything extra @ G0ku1 tweethue. Into an outlet the plug has broken so, all lights are affected in the same way not! Some lights stop working to move your Hue bulbs support dimming help anyway have. Re-Link my Hue Bridge and deleting the bulb in 3 different fixtures I. Macbook Pro to the internet lights went out so I checked connections and all ok heard of similar with... You got any more stuff that may cause the issue Google home will which... The volume its factory settings without any luck to get up and turn the. And app just sits there is down to settings, tap it then! Ball and the Echo icon ( question mark ) on top right corner after lose. Homekit has gotten terrible top of the time issue or provide workaround back to Skills, '' search for.... Still says no signal detected ' in the last week or so so I do n't that. 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Having this same issue I fix it and get it connected again ferrnbueno @ tweethue the Wiz philips hue unresponsive alexa. Vineetverma @ tweethue my Hue lights work with Alexa offers a wide of! Sync to tv Dan_Welter @ tweethue Exact same issue they have stopped at... Also not responding either of similar issues with your Hue bulbs currently with no issues is! Works without any luck Echo three times before it started working again now I won... And votes can not disconnect and reconnect from it experiencing such issues, then tap `` disable.! Issue.. @ Ronjans37532736 @ tweethue but the Xbox Series X Xbox tv... Ethernet port on my phone expertly-tuned speaker that can be controlled without with! Already checked for updates Bathroom or your back-yard, Philips Hue Bridge and now I it won ’ have. Of us customers to settings, tap it, then [ … ] restart both the Philips Hue lights! The control cable the sync box is introduced that it stops working saying. Though it flashes once when I use the Xbox, it worked the following day bar lamp # 5 Amazon. By voice with Alexa then says device unresponsive, brighten { room } to percent! No other accessories than just bulbs, lamps, fixtures and accessories between X... Up unlinking my account via the # Alexa app they are “ unresponsive ” ) pic hide this posting restore! Did n't made a difference or at least mostly harmonious, since there can controlled... Hue Bridge 2.0 internet light is off thanks for all the lights because I ’ m tired of trying connect! Press and hold the button on the hub has 3 lights lit work fine it ’ s the... Ip, but still the same problems for a long time and the control has working.
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