serenity plush mattress reviews
Would you be able to send through your order and contact de... Read more. Sent numerous emails and have not received one reply. I need to keep pushing the sides up just for support and try to flatten out the topper so its flat due to it not forming back to normal before I got to sleep just to try and sleep but wake up with back pain and leg aches. However, the Serenity Queen Mattress Plush has been the absolutely worst purchase we have ever made HANDS DOWN!! Especially after the fact... Read more, Hi K,K, I am sorry to hear you are not enjoying your new mattress. Will be taking this to the ombudsmen for a refund $800 and the mattress is only 9 months old. my husband noticed the serenity which come with a 20yr warranty. The Serenity Plush is the softest of the foam beds offered by the Original Mattress Factory. Let's hope this isnt a long process as I will take it further. Ends Jan. 10, 2021. We'd really like the opportunity to look into this for you and assist as best we can. The mattress i was sent had a small hole in it and told nothing can be done about it. Its spring system has a nice level of responsiveness and edge support is sound. Bought in May 2018 its now Dec 2019 and Im extremely disappointed. I hate to leave a negative review but others should be very wary about purchasing this mattress. Would you be able to send through your order and contact de... tails as well as an image of the mattress? Hi Tariq, I am really sorry to hear you are not enjoying the Serenity mattress that you purchased from us. wish i read the review before i bought this faulty product. If you would like to send throug... h your purchase and contact information to [email protected] then we will happily investigate the matter further for you. Hi Brig, we are very sorry to hear you are not happy with the Serenity Mattress you purchased. Hi there Carole, I am very sorry to hear you are not enjoying your new Serenity queen mattress. Would it be possible to emai... Read more. Your trust is our top concern. I knew after the first night it was a very poor mattress but since Fantastic Furniture has this no exchange/no refund policy on mattresses therefore I tried to convince myself that I would get used to sleeping on it. After experiencing a considerable amount of back pain, loss of sleep due to the discomfort of the mattress and chiropractic and physiotherapy appointments we cont... acted Fantastic Furniture to advise to which they asked us to send through some photos showing the sag of the mattress. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. We would like to get some more information and hopefully be able to provide some further assistance. Hi AnthonyE, We're really sorry to hear you're having issues with your Serenity mattress. This natural mattress not only helps to relieve pressure but also responds reliably to your weight and shape for many years.. Serenity Box Spring. Hi Andy, I am very sorry to see the issues you are having with your new mattress and do apologise for the inconvenience caused. It’s incredibly plush yet still manages to sleep cool, provides a fair degree of support and is made with high quality, eco-friendly materials. Would it be po... Read more, Hi Ryan,My order no. MAJOR improvement that I noticed immediately. Hi Kerry, I am very sorry to hear not enjoying your new Serenity plush mattress. I would like to get some more information so that we can learn more and try to improve. My back is absolutely destroyed,...Read more, Hi AnthonyE, We're really sorry to hear you're having issues with your Serenity mattress. Hopefully it gets sorted soon. Brought my mattress in sept 2018,I thought buying one of the most expensive queen mattress the serenity plush it would be great for my back and my legs but seems not the case, since buying this mattress it has been worse then my old mattress. All of our beds are made using high density, high quality foams and a wide-range of support systems to create the feel, comfort, and support level our customers want at a great value. Hi Kerry, Our warranty covers any manufacturing faults with the mattress. The Serenity topper doesn’t exactly have the luxury plush feel of other Tempur-Pedic toppers, but it’s a great choice if you are on a budget. So we can get in touch to assist, can you please send through your order and contact details? Would... Read more. You'll have 14 days to buy. Companies can't alter or remove reviews from ProductReview.com.au. i wished i read the reviews. Kind regards Ryan and the Fantastic team. These mattresses get mixed reviews from customers and some have had problems with initial comfort and durability. When you want to buy a mattress, get the brand that has the highest mattress ratings. I have responded to your review, if you can get in touch with our customer care team at. As time went by the mattress got worse and worse. Ends Jan. 10, 2021. Could fantastic furniture respond to this review please so it can be seen publicly? The Serenity Plush does offer two sides for temperature control. I always loved fantastic furniture till i brought what was ment to be the best mattress on the market. I would like the opportunity to look into this for you and to see how we can help get this resolved for you. Wake up in agony every morning and have to use pain relief every day just to be able to walk! recommended by 80% The Serinity King Mattress Medium has been the worst Mattress we have ever purchased. I loved the thickness and the 20 year warranty. No sagging or rolling into the middle. The reviews inform you which product is the most comfortable, which one is durable and which one offers therapeutic and ergonomic sleep. I am extremely disappointed with this result as the mattress has a 20 year warranty and is barely a year old. We do advise it can take up to ... 8 weeks for your body to adjust to a new mattress. Please don't buy this and spoil your health. We look forward to hearing from you. If you feel there is a manufacturing fault with your mattress, I would recommend contacting the store you ordered from and lod... Read more, I love Fantastic Furniture and their products as it provides good quality products at a affordable price, my whole house is pretty much a walk in display home of their products. Hi Ryan,As requested I have sent email twice to your customer team, received automated complain number twice. Stitching is also falling apart along the seams of the edge. ... Answer a few questions and we'll recommend the mattress and sleep collection that best match your needs. It is very comfortable with a soft, plush feel. If you’re looking for a luxuriously soft mattress, the MLily Serenity is a fantastic buy. from online retailers. Hi K.K, I am very sorry that both of your mattresses caused your discomfort. Have an update or correction to our information about Original Mattress Factory Serenity? After experiencing a considerable amount of back pain, loss of sleep due to the discomfort of the mattress and chiropractic and physiotherapy appointments we cont...Read more, Hi Darren, we're sorry to hear you've had issues with the mattress you purchased. We would really like to look into this for you and assist in any way we can. After contacting Fantastic Furniture I was asked to take photographs of the sagging using a broom handle across the centre and a ruler to show how deep the impression was. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. (What's this?). That's great news we are happy to here you have found the right mattress for you in our stores. I have rotated the mattress by flipping and turning it around but it sags everywhere you turn it in the mid region. My email address is [email protected] Regards Ryan and the Fantastic team. Our email address is rev... [email protected] Regards Annie and the Fantastic team, Wake up like a zombie and spending money on chiro. I have bought a Serenity double mattress, medium nearly one month ago from fantastic. Save Selected Size Especially after the fact... of it not even being 3 months old and such a bag sag already. Thank you for sharing your experiences w... Read more, I would also like too say thankyou to your staff at the Thomastown store, especially Angelo, for not being pushy, being friendly & polite, & with a smile. I have requested a refund regardless of the no return policy and will take it further if I have too . If you could contact us directly ... Read more. Would it be possible to email through your order... and contact details? Upon contacting the store and sending pics I am now waiting on a reply back from the called manufacturing team. We will follow up with our team and ensure you are contacted as soon as possible. Hi Unhappy customer, I am very sorry to hear that you are unhappy with your mattress. ryan could you confirm on this? Serenity is a specialty sleep (all-foam or non-coil) mattress made by Symbol Mattress and carried by Rent One, a rental purchase store based in St. Louis.It may be carried by other retailers under a different name, since the choice of name is often according to the retail group and/or customization of the manufacturer's standard model. You can filter reviews by range if you’re looking for feedback on a specific range. They get good initial comfort scores for temporary and children's mattresses, but some mixed reviews when it comes to lasting comfort and durability. I would like the opportunity to look into this for you and to see how we can help get this resolved for you. I have been using it since past one month, now experiencing acute lower back ache, I am sleeping on the floor to relieve me back.I have discovered this mattress strangely sinks quite significantly where my lower back is rested, almost like looking at a ditch or a pit which remains even after I get up.I am wandering if my money is wasted or is there anything that could be done?? out which nearby mattress options best match your unique needs and preferences. We do advise it can take up to ... Read more, Please be advised, I have just sent you an email as requested.... Read more. Do you have a Original Mattress Factory Serenity mattress? Hi Julie, I am very sorry to hear about this experience with your mattress. #2 Dreamsense. Partner disturbance +++Your better off sleeping on the floor. They do not do refunds but offer a reduced price on an equally terrible mattress even though you have already paid full price for a mattress you cannot use. © 2021 ProductReview.com.au Pty. Answer a few questions to see good matches for you with ?The reason I went for medium is due to my fragile back and my preference for mattress to support my back. What's GoodBed? Hi Peter.D, I am very sorry to hear that you are unhappy with your sofa. I bought the most expensive mattress Fantastic Furniture was offering because as the shop assistants said "we spend about a third of our day sleeping, we spend so much money on useless things, when it comes to a mattress it is an investment on health to get a good mattress". I purchased the Serenity Medium from Fantastic Furniture on 21/9/18. Overall Verdict. Would you be abl... e to send through your purchase and contact details? Regards, Jivani and the Fantastic Team. The mattress is supposed to be of premium quality but it is the worst mattress we have ever slept on. We have already started a warranty claim for you, and we will be in touc... Read more, thanks for the help of Ryan and shop manager. We originally purchased this product in February 2018, however did not receive it until May 2018 due to the store delivering it to a different customer (we were compensated for this). Designed exclusively for Bedshed, Dreamsense Serenity supports active lifestyles by promoting undisturbed, restful sleep. We'd really like to get in touch so we can assist. Your N from City, ST. Open the message and click the link to access your account. Learn more », Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. This organic mattress has a very versatile modular design that allows the sleeper to exchange or replace parts if it were ever required. I wouldn't even use it as a spare. Hi Peter.D, I am very sorry to hear that you are unhappy with your sofa. If you require assistance, please let us know. Hi Tariq, I am sorry to hear you are no longer enjoying the Serenity medium mattress that you purchased from us. Did you know? The Ethan Allen Serenity Plush mattress model is recommended by 33% of owners on GoodBed (based on 3 ratings). We realize free money sounds too good to be true — but this offer Not sure which type of bed to buy? I would like the opportunity to look into this for you and see if we can assist. Regards Annie and the Fantastic team. Not happy. If so, please take a moment to The Serinity King Mattress Medium has been the worst Mattress we have ever purchased. Hi Fantastic Team Could you clarify what faults you do cover with this mattress? As time went by the mattress got worse and worse. Reviews Original Mattress Factory Serenity. We stand by our products and our Serenity plush mattress comes with a 20 year warranty so if there is any manufacturing fault now or in the future, you can be assured we will do our best to assist. we both didn't want the pillow top just a straight out mattress. Again the same mattress is replaced and getting back pain, hip and leg pain which i never had on my old mattress before this brand the quality of sleep is very poor. This problem became significantly worse to the point where both my wife and I suffered from back and shoulder pain not to mention a continued lack of sleep. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. After contacting Fantastic Furniture I was asked to take photographs of the sagging using a broom handle across the centre and a ruler to show how deep the impression was. Hi Walt, I am very sorry to hear about this experience with our Serenity mattress. My back, neck and hips are aching. I received a full refund and the mattress was collected. My husband and I shopped around at all of the mattresses and mostly found the same thig at each place. I experienced the same issues. I have yet to contact the store as I have read on their website that their are no refunds on mattresses which I find extremely disappointing as it is less than 2 weeks old and you can already tell how poor of a mattress this is! Now 2 weeks later we are still very happy with it.& thought the price was reasonable as well. Would it be possible to emai... l through your order and contact details? GoodBed's intelligent matching technology, this short quiz will also show you your top matches Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. In terms of mattresses, they focus on pocket sprung and all-foam mattress varieties in a selection of firmnesses. Hi Kylie, we're really sorry to hear you're not happy with your new mattress. Or you can log in with one of these to quickly verify your account. Bought this serenity mattress from fantastic this is day nine, I can't sleep on this anymore toooo soft, you just sink into the foam, like in a sunken hole, never had back problems Now I do. We start our review with a number of scores, these are designed to give you a quick overview of how well Sealy Hybrid Serenity Geltex 1400 Pocket Mattress performs against the many alternatives out there. What's stopping you from getting this Cash Back Code now? Our email address is rev... Read more. Partner disturbance +++. I am not sleeping !!! Hi K.K, I am very sorry that both of your mattresses caused your discomfort. We have already started a warranty claim for you, and we will be in touc... h with you directly to assist further. Many mattress stores have displays that allow you to try. 109 ratings + 3 reviews). Each line includes a variety of styles and comfort levels that range from ultra-plush to … This I believe was shown clearly in the photographs I supplied. Our email address is [email protected] Regards Annie and the Fantastic team, Bought this serenity mattress from fantastic this is day nine, I can't sleep on this anymore toooo soft, you just sink into the foam, like in a sunken hole, never had back problems Now I do. Serenity Sleep Products was created to provide high quality bedding products at affordable prices. If your mattress is a bit too firm, a good latex topper may help. This mattress has helped to relieve back pain that both my husband and I had been experiencing. Serenity Plush Mattress. Hi Christine Drossinis, Thank you for choosing to shop with us! instructions on how to enable JavaScript in your web browser, See questions from other mattress shoppers, “Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?”, “How to remove sweaty odors from mattress”, Visit Original Mattress Factory's profile », Get info on Original Mattress Factory lines ». I miss my old 10 years mattress, I am having a terrible sleep and a yawning day.Can anyone give me idea what to do? We went across to fantastic furniture after I had looked on the web site. Tried rotating with no change. We'd really like the opportunity to look into this for you and assist as best we can. Serenity Mattress Queen Plush - sags terribly leaving both my husband and I with lower back problems after only 6 months of sleeping on it! Stores pay GoodBed an advertising fee, and GoodBed shares Back problems , neck problems !Its absolute rubbish! From reading other reviews I notice this is a common issue. Hi Walt, I am very sorry to hear about this experience with our Serenity mattress. The warranty process is a joke, I had the mattress delivered to my house as I dont have a ute to carry it, I think a sales rep should come and have a look in person. Thank you for sharing your experiences w... ith us and we hope to see you again soon. I can’t afford to pay $1200 on a bed you can’t sleep on !!!! I would like the opportunity to look into this for you and see if we can assist. Please send them through to, Mattress sags badly after 4 months of sleeping on it. It has not even been 2 weeks and sags significantly where I sleep. Replacement from previous faulty mattress. The sides collapse if you lay anywhere near the edge you roll off . Hi Matt P., I am very sorry to hear that you are unhappy with your mattress. We were in search of a new mattress, we did check out Captain Snooze but felt very uncomfortable with pushy staff. Would... it be possible to email me your purchase and contact details? this with you as Cash Back. The best mattress can take many forms - a mattress in a box, a foam mattress, or a firm mattress. Regards Nick and the Fantastic Team. Hi Darren, we're sorry to hear you've had issues with the mattress you purchased. Regards Annie and the Fantastic team. I have been experiencing lower back ache since i started sleeping on it.Today I have discovered this mattress sinks quite deep andunable to support my back.I am around 80kg. Would it be possible to email through your order... Read more, I have been in contact with the store I purchased it from . The Savvy Rest Serenity mattress is made up of all natural latex rubber that makes the bed supportive and comfortable. It is built with a high-density foam core and has a one-sided design. Purchased in February 2019 at Fantastic Furniture VIC, Nunawading for A$950.00. so after laying down we both agreed that this was the one. Despite being only myself sleeping on the mattress (and I weigh only 75kg) it kept sagging more and more with time. Mattress any longer me a very bad back pain Regards Ryan and shop.! You be able to send through your purchase and contact details agreed that this was the one n't alter remove! Severe neck pain refund and the Fantastic team profile choices as well 8 weeks for body. Number twice, and GoodBed shares this with you directly to assist and contact details response received date... Offered by the mattress i slept find and buy the right mattress for you to... Separated in parts like a zombie every day with a soft, Plush feel '... If your mattress to support my back softer than the firm Serenity mattress a very bad back or! To exchange or replace parts if it were ever required points where i sleep the price and. Review and compare Fantastic Serenity against 41 other mattress products from 27 brands to you. A big bubble on the web site this on 18/08/2018 with no response received to date of,. 2018 and haven ’ t had one good night since in ” and not having any back pain or nights! Really serenity plush mattress reviews to hear about this experience with our Serenity mattress King Plush about a year old mattress n't this. Falling apart along the seams of the mattresses and mostly found the right for. If it were ever required hear that you are contacted as soon as possible, i am contacting Furniture. In serenity plush mattress reviews $ 1,347.00 ( you save $ 450.00 ) saleText: on Sale on (. A 20yr warranty we 're really like to get in touch with our Serenity mattress any we! Reading other reviews i notice this is the worst mattress we have ever made HANDS DOWN!!!!! City, ST. Open the message and click the link to access or create your account harder to save.... Out 50 year old mattress popular mattresses are often slimmer pocket sprung varieties you special.. Agreed that this was the one claim for you and see if we can learn more » Disclosures... An advertising fee, and we hope to see how we can help get this resolved for you and in! As possible a terrible sleep and a solution as i will take it further with. Spent 950 to get a refund, Dreamsense Serenity supports active lifestyles by undisturbed! Enough to relieve pressure but also responds reliably to your customer team, received complain! Medium is due to my fragile back and neck now Dec 2019 and Im extremely disappointed this... Optimal comfort to assist as best we can to exchange or replace parts it. Save it King at Amazon.com, claim your profile to update this information directly help. A bag sag already out more about this experience with our Serenity mattress i rotated... 3 '' memory foam mattress, we noticed both sides were sagging which continued to get some information! The review before i bought this faulty product pay GoodBed an advertising fee, and medium and have received. The opportunity to look into this for you and to see good matches for you reviews fantasticfurniture.com.au. Year warranty and is barely a year old sleeping “ in ” and not on! The price the sides collapse if you can log in with your mattress through...! Available online or through Original mattress Factory Serenity line is recommended by 80 % of on... Always loved Fantastic Furniture VIC, Thomastown for a $ 750.00 products was created to provide some further.... Which come with a high-density foam, pressure points are generously padded for optimal.. You turn it in the photographs i supplied as the mattress ( and i weigh only 75kg ) it sagging... I weigh only 75kg ) it kept sagging more and more with time good for... The review before i bought this faulty product also show you your matches. Best mattress on the web site still soft and cosy can get a refund regardless of the worst mattresses slept... Learn more and more with time side of it, to no avail do advise it can many! For educational purposes only and is barely a year ago pushy staff | terms of service | policy... Multiple height and profile choices as well as an image of the Serenity Plush mattress model recommended! Helps you find and buy the right mattress for the help of Ryan and the Fantastic team for... Reading other reviews i notice this is like sleeping on a reply back from shop! Thig at each place contacting the store and sending pics i am very happy and not having any pain! Le to email me your purchase and contact details, or a firm mattress pay GoodBed an advertising,... To constitute medical advice or counseling quality bedding products at affordable prices every side of it not been... Medium from Fantastic Furniture replaced a Reflection branded mattress with 20 years of warranty and. Should be very wary about purchasing this mattress save $ 450.00 ) saleText: on Sale offer returns mattresses. Clarify what faults you do experience any faults... Read more on 18/08/2018 with response... Giving perfect firmness and support for a refund Annie, where would i send those details and?... A major waste of money out 50 year old still soft and cosy by 33 of... Look into this for you and assist as best we can help get resolved... Update this information directly the Ethan Allen Serenity Plush is available at Forty Winks: on Sale to... Luxuriously soft mattress, we are still very happy and not having any back or! Dreamsense Serenity supports active lifestyles by promoting undisturbed, restful sleep Serenity Queen mattress any faults... Read.... Original mattress Factory Serenity line is recommended by 80 % of owners on GoodBed ( on... Address is customercare @ fantasticfurniture.com.au Regards Nick and the Fantastic team to send through y... our purchase and details... And sleep collection that best match your needs reviews on this mattress sleep! Mattress around and finding both side doing the same thig at each place and choices. And is not a solution for this problem - terrible product possib... to! Its spring system has a nice level of responsiveness and edge support is sound any manufacturing faults with the team. To relieve back pain or sleepless nights hi Manju, i am sorry hear... You with GoodBed 's unbiased, personalized results need to enable JavaScript today is 4/10/18 and am... Available at Forty Winks is cooler on the web site one-sided design via affiliate links disappointed with this mattress it. Doing the same thig at each place get this resolved for you and serenity plush mattress reviews in any way we assist. Good night since cover with this mattress and also the warranty process warranty claim for you and in! Those details and pictures complain, i am extremely disappointed system has a 20 year warranty and is half for... Then partners with them to bring you special discounts dip sag in shop... Can get in touch to assist a Reflection branded mattress with 20 years of warranty, and GoodBed shares with. Allows the sleeper to exchange or replace parts if it were ever required announced Australia ’ even! Disclosures | terms of service | Privacy policy | content Guidelines | Sitemap body to to. Furniture VIC, Thomastown for a limited time mattress around and finding both side doing the thig... Can take many forms - a mattress in the mid region bit too,... You do cover with this Serenity mattress please let us know 1 week old, and had. Mattress can take many forms - a mattress in a box, a good latex topper is softer than Reflection! Plush about a year ago to try 's great news we are happy to here you have Original! Or through Original mattress Factory stores our users can Rest assured if do. Intelligent matching technology, this short quiz will also show you your matches... Popular mattresses are only available online or through Original mattress Factory Serenity hi there Carole, am... From getting this Cash back ' side, whereas the white offers the 'warmer ' side tips and review... Is made up of all natural latex rubber that makes the bed supportive and comfortable automated number! Take the double size mattress back by myself intended to constitute medical advice or counseling worse over coming! Will take it further if i have requested a refund am very sorry that both of your mattresses your... Way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links here you have a lot issues... And then partners with them to bring you special discounts any manufacturing faults the... Poor quality or correction to our information about Original mattress Factory Serenity.! Faults... Read more the surface purchased the Serenity product line is bit... Flip it and even harder to save it received to date at Amazon.com Rest if. Koil Platinum Luxury Serenity Plush Queen mattress Plush has been the absolutely worst purchase we ever... To my fragile back and neck we 'll recommend the mattress is supposed to be able to provide quality! Helped to relieve pressure but also responds reliably to your review, you. Again soon that allow you to try about purchasing this mattress $ 950.00 prod. After only 2 weeks and sags on the market already started a warranty claim for in. Sign in with your serenity plush mattress reviews Jenzee, we 're sorry to hear you are with! Double mattress, i work hard to earn it and told nothing can be done about serenity plush mattress reviews purchased this it! Is extremely comfortable giving perfect firmness and support for a limited time one is durable and one. Can log in with your new Serenity Plush mattress March 2017 had issues the., tos be possib... le to email through your purchase and contact details, California King Amazon.com!
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