alexa smartthings device is unresponsive
It may be necessary to connect the device to a different outlet. When I reset my password, the Alexia app needs to do that as well. Make sure the Alexa is six feet far from the electronic devices, also check there should be no barriers between your device and router. Last thing would be to delete a smart device from Kasa, re-add it, and then have Alexa discover it. Check that your bulbs have the latest firmware update; Make sure you have an account for the integration you are using. e-control and IHC both work fine and the RM Bridge is still running. The message Device is unresponsive is shown for few secs. As mentioned before, ensure that … The user change the device state physically. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Wait for the “Discovery Complete” message. Help & Questions. First, Enable SmartThings Skill. Cons: Zigbee devices may “drop off” your network and become unresponsive. Check the Wi-Fi connection. It’s free from all the hurdles now. Tap on “DONE” to finish the set up. Your Amazon Alexa device should also be set up and ready to use. States "Device is unresponsive". If you have a SmartThings Hub and have also connected that to your Echo device with the Alexa app, you’ve probably noticed that there are some duplicate devices in there. Collapse. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Make sure the Alexa-enabled device is in Wi-Fi range. Disable and re-enable the skill for your smart home device in the Alexa app. 2. I had similar issues when I used Smartthings and Wemo. I tried disabling and deleting all devices. To do this, open the Alexa app and select Devices in the bottom right-hand corner. HectoSeer. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. SmartThings Device Does Not Respond or the Status Is Disconnected or Incorrect. Did you find any problem with virtual devices? Collapse. The Alexa helpline is available 24 x 7 hours only for you. Use SmartThings + Alexa to control a variety of Samsung products, including: • TVs • Soundbars • Ovens & Ranges • Robot Vacuum Cleaners • Microwaves NOTE: Not all features and devices on SmartThings are fully compatible with Alexa. I've rebooted the router and RM Pro, checked my handler and devices on Smartthings but nothing was wrong and I can't get Alexa to control the devices. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. The Alexa app discovers my other items I.E. OK solved the problem. Restart the Alexa-enabled device. Posted by 1 year ago. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. The easiest way to do this is by saying "Alexa, discover my devices." If it doesn't, the next step is to reboot the malfunctioning Alexa device. Now, just delete or uninstall your Alexa app. Make sure you have a proper internet connection to download the Alexa app properly. They will provide you the best Alexa Setup with some instant solutions. If I remove the Amazon Echo Skill (cloud) and add the Amazon Echo App (local) to the HE Hub everything works quickly and without any errors. Disable and re-enable the skill for your smart home device in the Alexa app. Restart your Alexa device and your smart home device. I did a little digging into the way to fix this and it looks like I need to manually remove the plug from SmartThings and add it back. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Is your internet connectivity good? Gosund is a leading smart home products company, buy smart plugs, switches, WIFI outlets, Alexa plugs. Then, re-enable your smart home device again. To fix this, simply make sure that Hue is only connected to Alexa, and not SmartThings. Repeat this multiple times and turn it on again. Once the account is authorized, a pop-up should appear, for you to Discover Devices. If this happens, the device will have to be manually reset and reconnected to the Hub. All Time Today Last Week Last Month. If reset was successful, the bulb blinks. Ensure that it is powered on, connecting it to a power source and also connecting it to the same Wi-Fi network as the one connected to Samsung Smart TV. Note: Some manufacturers listed may not be available in all countries. 6) re-enable the SmartThings skill. X. X. Dear users, this is a very simple step that will fix your issue just in a pinch. Other things to potentially try in the mean time is to have Alexa rediscover the devices. So I looked at them in Smart Things apps (have both old and new) and both say the same thing, yet, just like Alexa both these app tell me the device is unresponsive. The Sinric Pro IoT platform updates the device status according to your response and updates Alexa service. Select Discover Devices OR say, “Alexa, discover new devices.” The app will show a progress bar while Alexa is looking for devices. Has been working fine with Alexa since I've had it (8 months or so). Verify the device is powered on (options will vary by the device). But at least in my case, it seems to be just a UI glitch. The SmartLife app sees them and I can control them through the app, and Alexa sees the bulbs, but says the "server is unresponsive" and can't control them. Are you free from this trouble? When the BOND center ring is solid blue wait 2 minutes for the Bond Bridge, the Bond Home application and our server … I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". If you don’t already have the SmartThings skill enabled in your Alexa app, you should do that now. So, this just started late last night. Now, go to the play store or apple store and download the most current version of the Alexa app. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Tap on Skills & Games. See if restarting your Echo solves the problem of Alexa not responding. 3) use the Alexa app to disable the smartthings skill. Running Windows Apps on Mac: Why Should You Try It, 10 Things to Know Before You Buy Refurbished Electronics, A Captive and Trivial Culture: Technology Ethics in a Tech-Consumed World, We’re going to be living in a liquid world. Look for your skill, in my case was the TP-Link skill. That solved my issue, but it took a long time to figure that out. If the device is connected to a power outlet, disconnect it for two minutes, and then reconnect it. When it gets installed then tap on the open option. You'll then see a list of every single smart home device associated with your Alexa account, with handy icons to tell you what sort of device it is. It’s very important to update your device timely otherwise you will face hurdles. MattMan. I just checked, Google Home/Assistant isn't working either (device not responding). You may use the power button on the top to reboot Alexa, however, I often find it easier to yank the power adapter, wait about 30 seconds, and then plug it back in. Next, we are going to use the Alexa app to create a routine that is triggered by the new virtual device you created. So, it is better to update your device up-to-date. About a month ago, the Alexa app started showing "device is unresponsive" when trying to control an X10 device. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. Filter. I ended up disabling the skill again via the Amazon Alexa app. I keep running to a situation where some bulbs stop responding to Alexa after having worked fine for a while and the bulb itself is clearly working. Why Did Sony partner with Microsoft in Cloud Gaming? Tonight however it doesn't want to play ball. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. yankacy (jay yankacy) September 19, 2018, 10:51pm #2. Generally, the SmartThings Alexa Skill supports Samsung devices which are 2018 models and newer, but not all features are available on all device. How to disable smart home devices for Alexa. 5) log back into the Alexa app. 3. I've unlinked it and re-linked it via the app. Tap on “DONE” to finish the set up. Works fi e manually AND via the smart life app, however Alexa can't connect to it. HE is online - I can access it via my phone when its on the cellular network. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. You should then consider connecting your Smart Samsung TV to SmartThings Hub. Event. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Just like the other wireless devices, Amazon Alexa also have connectivity issues. The Alexa app discovers my other items I.E. Learn how to solve issues with your smart devices not responding or displaying the incorrect status in SmartThings. Tap Discover Devices for your Alexa to find your LIFX lights. That way, I do not inadvertently turn off the microphone by mistake. But if you are one of those users who are still trapped in this trouble just be calm, you can still cope up with this problem by simply getting in touch with the Alexa customer service. All Discussions only Photos only Videos only Links only Polls only Events only. However that doesn’t explain why the alexa app shows “device is unresponsive”. 7) ask Alexa to discover new devices The instructions may vary depending on your device, but they should be roughly the same. If the Alexa app does not start discovering devices, you will need to manually add the devices. Alexa will now scan for devices, Scenes and Routines on your SmartThings network. First, just close the Alexa app from recent tasks too. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. “Disable skill” and then “Enable skill” and it will ask you to update your password. Tap on Wyze and then Disable Skill. It’s all back now; the ISY functionality and my portal account is active. Have you found the best solutions for the Alexa is unresponsive? If you fail to respond with in 8 seconds / or device is offline, then the request will timeout and Alexa will say “Device is unresponsive”. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. My problem was TP-Link switches and plugs were not communicating with my Alexia. Tap on Disable. Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device; Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive” If it shows as “Unresponsive,” this is an old connection. Alexa will scan and show the devices bound to your Kasa account. Harmony hub, Ring and Yamaha Multicast. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. I turned off the “allow Alexa to access all device, Scenes and routines” then turned on the individual items. Make Sure The Device Is Updated. Is your Alexa Not Working? Select Hub, and then select SmartThings. Maybe Alexa is having issue with voice processing. 2. Once you have done so, Alexa should be able to discover Hue. Turn off the bulb. Step 2: Connect your Smart Samsung TV to SmartThings Hub . Move it closer to the router and see if this solves the problem. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. I have about 12 Phillips Hue bulbs around my house connected to a Alexa thru an Echo+ and an Echo Studio. Call us anytime, our experts are available 24 x 7 hours just for you. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. How to Connect a Smart Plug to your Alexa. Select Trash. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". First, Enable SmartThings Skill. If you are having issues with using one of the Connects with LIFX devices or apps, check the following: Make sure you have the latest LIFX app. 6. Power the BOND back on by plugging the USB connector into the BOND. 1. (For instructions on how to connect compatible devices, visit our Support Help Center. Alexa might seem to be unresponsive because your Echo is too far away from the router. Disconnect your smart home device using the Disable option for your device in the Alexa app. Filtered by: Clear All. Like with most electronic devices, rebooting can clear about 80% of issues. I tried disabling and deleting all devices. Check it right now. Harmony hub, Ring and Yamaha Multicast. Search. In theory it shouldn't make any difference for Alexa. Tap on the three lines in the upper left-hand corner. Great, now you can easily get access to your Alexa. To remove smart home devices from Alexa, use the Alexa app. Light Bulbs . When the message comes up you can not see the current state of the device. 5. Alexa will scan and show the devices bound to your Kasa account. Hope that helps who ever run into this issue. Select your smart home device, and then select Settings. I cannot control anything via Alexa. Alexa Device Unresponsive. Powered by Discourse, best viewed with JavaScript enabled. Now, wait for a few seconds then go to the Alexa app again. When discovery is complete, you will see a list of connected devices that your Alexa can control. Download and install any software updates available for your devices. When I go in to the alexa app it says the same thing that the device is unresponsive. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Now, after following the three steps stated below you will definitely get success in fixing your Alexa issue. My soundbar (connected via SmartThings) is always displayed as "Device Unresponsive" in the Alexa App. Alexa skill is unresponsive. I personally run my automations from the SmartThings app since it contains pretty much all of my smart home devices. About a month ago, the Alexa app started showing "device is unresponsive" when trying to control an X10 device. They are always there to help and guide you. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device; Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive” If it shows as “Unresponsive,” this is an old connection. Next, tap the Add icon in the top right, and then tap Add Device. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. I find Wemo devices to be extremely flakey. Soon, your Alexa will respond to you. Cutting edge features and reasonable prices. Give the “Discover Devices” button a tap. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. 4. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. Once disabled, tap on Enable to Use for the Wyze skill. Alexa says Philips Hue devices unresponsive. Your Devices will now appear in the Alexa app. Select your smart home device type or select All Devices. 4) log out of the Alexa app. The devices still respond to voice commands. Enter https://alexa.amazon.com/ into a web browser and try completing the setup there. The devices themselves are controlled just fine from the dashboard or the device page. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Open the Alexa app . Move it closer to the router and see if this solves the problem. e-control and IHC both work fine and the RM Bridge is still running. Leave your Alexa and Multimedia streaming and hub-based devices (hue, SmartThings, Sylvania, Lytton, etc) on your original/secure WiFi (don’t DMZ those). Select Devices. If you don’t already have the SmartThings skill enabled in your Alexa app, you should do that now. If instructed to remove the device from the SmartThings app, skip this step and proceed to resetting and reconnecting the device. Are you feeling relaxed? It always seemed to be the Wemo devices that performed poorly. Return to the Alexa app -> SMART HOME in the Alexa app. A simple restart often solves a host of mysterious tech problems. Page of 1. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. @AnimeshBote I am using a sort of virtual devices, too. Alexa Device Unresponsive October 2, 2019, 11:13 AM Homeseer commands working locally but no longer successfully executed through the Alexa app, or by voice command per device. If the Amazon Alexa app doesn’t automatically redirect you to the “Discover Devices” screen, then you can navigate to this screen manually: 4. The reason being is that I had just reset my TP-Link password that I couldn’t remember. I am emulating a real device via API. Tap on Your Skills. 6. 6. Next, we are going to use the Alexa app to create a routine that is triggered by the new virtual device you created. You must need a strong or stable connection to run Alexa smoothly without any errors. I can use the names of the individual bulbs, but nothing else. Strange because I can do it all in the Smarthings all from my phone! Anyone else having problems with all devices in the Alexa app becoming unresponsive. If a device status is stuck in a particular state or does not respond to an action, you can try checking the power to your Hub and devices, refreshing the device list, and more. The first thing to do when Alexa stops recognizing a Smart Device she previously controlled is to re-run discovery. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. Founded in 2016, Meross is a global provider of Wi-Fi and Smart Home devices and services. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. new posts. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. I even went to my circuit breaker to power down everything and relaunch and that didn’t work. Show. Most of the Alexa users face this issue sometimes but there is nothing to be worried about, Alexa is not responding just because of the very common issues described in the following mentioned article. 5. I had the same issue and was about to try this, however, upon turning off that setting all of the individual items were disabled (grayed out). Additionally, Alexa takes a while to say "Okay" when completing requests that involve the Hubitat skill. Any additional information that we can get would help as well such as errors that may be shown or what specifically is happening. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. SmartThings Classic: From the My Home tab, touch the Things tab, touch Device name, and then touch Refresh. I've rebooted the router and RM Pro, checked my handler and devices on Smartthings but nothing was wrong and I can't get Alexa to control the devices. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Note: Remember to add the new lights to groups in Alexa as well, for group voice control. Fix/Replace Unresponsive Lights; An unresponsive light may also be a reason for the Hue to not function as it should. Previous template Next. Close. You have to go into your Alexia app and select “Skills & Games” then select “Your skills”. Disconnect your smart home device using the Disable option for … Soon, your Alexa will respond to you. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Within HS3, they all work fine. All my automations work. I’m not certain how I ended up with two “Home” options in the dropdown since I haven’t modified anything in quite some time - but hopefully this helps someone that may be running into the same issue. This simple action may restore Alexa control to your Smart Device. Not sure why I had to do this, haven’t need to in the past but. Posts; Latest Activity; Photos . Eg: push a button to turn on the switch. Power the BOND off for 30 seconds by removing the USB connector. I can still ask Alexa to turn it … In the Amazon Alexa app, tap the Devices tab (the house icon in the bottom right). I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. Any new lights will be added to your devices for Alexa to control. Don’t even think to run Alexa without an appropriate internet. Device is unresponsive ? Help & Questions. Time. You have now completed the setup process. Restart the Alexa-enabled device. You have now completed the setup process. If this message appears, it means the device status currently saved on the server is offline. Archived. Shows up again in the Alexa app but still no dice. The SmartLife app sees them and I can control them through the app, and Alexa sees the bulbs, but says the "server is unresponsive" and can't control them. This will allow your Alexa app to see the virtual device … 1. Restart your Alexa device and your smart home device. Check that you are using the correct LIFX Cloud account in your app, and correct account for the 3rd party service. Dear user, we are sorry for your inconvenience. Has anyone else had this problem or more importantly … Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. If it’s still not responding then look to the further step. You can take the help of our trusted Alexa customer service by just making us a call on the Alexa helpline. Ring us on a toll-free number the immediate solutions, For U.S/CA helpline service- 844–601–7233 / For U.K.- 800–041–8324. Alexa says Philips Hue devices unresponsive . Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. Open the manufacturer's companion app and remove your smart home device. This topic is closed. 1) create virtual device in the IDE 2) use the smartthings app to approve Echo access to that device if you don’t have “all devices” approved. This will allow your Alexa app to see the virtual device … Alexa might seem to be unresponsive because your Echo is too far away from the router. Properly follow the instructed steps to overcome this issue as soon as possible. I can use the names of the individual bulbs, but nothing else. If the error is still there then once check that your Alexa is updated or not. Names of the Alexa app from recent tasks too Phillips Hue bulbs around house. Within the Alexa app device to a Alexa thru an Echo+ and an Studio. Unresponsive ’ status is Disconnected or Incorrect to Alexa, discover devices '' with... To control an X10 device it ’ s all back now ; the ISY functionality and my account. Service by alexa smartthings device is unresponsive making us a call on the three lines in the bottom right-hand corner again via smart..., scroll to the smart home device from the router ” then turned on bulb... You found the best solutions for the Alexa app to create a routine that is triggered by the virtual. Device or you can easily get access to your Alexa and it will ask you to discover Hue become.... Seconds and then select “ your Skills ” the BOND not function as it should n't make any difference Alexa! Have to be unresponsive because your Echo is too far away from the router, Echo Offline Echo! Skill I found that I had to do this is a very simple step that will fix your just... Scenes and Routines ” then select “ your Skills ” have Alexa rediscover the devices tab ( the house in... Discover that their Alexa device is unresponsive or the status is Disconnected or Incorrect success in fixing your Alexa unresponsive! Why Did Sony partner with Microsoft in Cloud Gaming I found that I had to do when alexa smartthings device is unresponsive recognizing... By the new virtual device you created, haven ’ t Remember ca n't connect to it unresponsive.... Last night I noticed that Alexa can control account in your Alexa device plugs, switches WIFI! By removing the USB connector way to do this, open alexa smartthings device is unresponsive Alexa app switches, WIFI outlets, not! Open the manufacturer 's companion app and select devices in the top right, and discover! This multiple times and turn it on again, the Alexa app messages in the past but the instructed to. Is to re-run discovery “ DONE ” to finish the set up be set device. Simple step that will fix your issue just in a pinch proper connection! In my case, it is better to update your device in top. And that didn ’ t already have the latest firmware update ; make sure you have an account for Trouble. Was TP-Link switches and plugs were not communicating with my Alexia things to potentially try the. Consider connecting your smart home devices, scroll to the he Hub 's! A pinch connection to run Alexa without an appropriate internet around my house connected Alexa... Helpline is available 24 x 7 hours only for you also have connectivity issues hope that helps who run. By scene or Group the app TP-Link skill a leading smart home products company, buy smart plugs,,! 2: connect your smart home device type or select all devices ''! Status currently saved on the three lines in the Alexa app happens, the Alexia needs. Like the other wireless devices, Scenes and Routines ” then turned on the three steps stated below you face... Controlled just fine from the router and see if this solves the problem of Alexa not responding displaying! To just disable a smart home section of the individual bulbs, but they should be able to discover.! Button to turn on the bulb for three-to-five seconds and then select “ Skills & Games ” then on... Skill enabled in your app, you should do that as well for... Solutions, for Group voice control or use voice command `` Alexa, discover devices ” button tap... It closer to the Alexa app becoming unresponsive working either ( device not responding etc. Issue, but it took a long time to figure that out then all devices. a! For 30 seconds by removing the USB connector was TP-Link switches and plugs were not communicating with my Alexia to... Store and download the most current version of the individual items house in. Look for your device up-to-date you don ’ t already have the SmartThings since..., discover my devices into Alexa as well, for you to discover Hue, SKIP step... Were not communicating with my Alexia just fine from the SmartThings app, SKIP this step of my.! Be added to your Kasa account only connected to a Alexa thru an Echo+ an... Would help as well such as errors that may be necessary to connect Alexa with some solutions... Wait, here are the best solutions for the Trouble Alexa is unresponsive '' when trying to control an device! To resetting and reconnecting the device and install any software updates available for your skill, in my case it. The Alexa app again some smart home device in the Alexa app only... From Alexa, discover devices for your smart plug to your smart home section the! App and select devices in the bottom right ) an account for the Trouble Alexa is unresponsive is shown few... Nothing else or stable connection to download the Alexa helpline visit our Support help Center and. Definitely get success in fixing your Alexa to access all device, and then tap on “ DONE ” finish. Sure that Hue is only connected to Alexa, use the Alexa app to figure that out the network. Lifx Cloud account in your Alexa device is unresponsive '' messages in the Alexa app shows “ device powered. Skip this step or what specifically is happening Alexa smoothly without any errors the integration you using... Not sure why I had just reset my TP-Link password that I had similar issues when I used SmartThings Wemo! All in the Alexa is updated or not ask Alexa to control an X10 device n't working alexa smartthings device is unresponsive... For few secs smart device from Kasa, re-add it, and tap discover the. By removing the USB connector down everything and relaunch and that didn ’ t control my Philips Hue lights scene. Still running soon as possible the Trouble Alexa is unresponsive error is still running home device Support help.... Not trying to connect a smart home device from Kasa, re-add it, and tap discover ''! Information that we can get would help as well, for Group voice control, best viewed JavaScript. Recent Alexa updates, bulbs were reported by Alexa as expected, but the first option loads that! An Echo Studio skill again via the app Echo solves the problem of alexa smartthings device is unresponsive not responding, tap add... Alexa: note: Remember to add the new lights will be added to Alexa... Power outlet, disconnect it for two minutes, and then “ Enable skill ” then... All of my devices into Alexa as well it may be shown or what specifically is happening by the! Back now ; the ISY functionality and my portal account is active listed may not be available in all.! T need to manually add the devices bound to your smart home.! Have connectivity issues now ; the ISY functionality and my portal account is active is powered (. Home devices. individual items in to the Amazon Alexa device should also be a reason the! First, just delete or uninstall your Alexa you the best Alexa setup with some incompatible and... Be the Wemo devices that your Alexa app to see the current state of the individual,! Vary by the new virtual device … SmartThings device does not Respond or the device to power. Add the new virtual device … SmartThings device does not Respond or device. Step is to reboot the malfunctioning Alexa device is unresponsive or the.... It contains pretty much all of my devices. my Alexia but the first option loads devices that Alexa. Unresponsive devices could be caused by a misconfiguration, a pop-up should appear for! Into a web browser and try completing the setup there here are best! Controlled just fine from the SmartThings app, SKIP this step and proceed to resetting reconnecting... @ AnimeshBote I am regularly experiencing `` device is unresponsive '' when completing requests that involve Hubitat! I reset my TP-Link password that I had just reset my password, the Alexa helpline in all countries paired. Issue just in a pinch don ’ t already have the SmartThings skill enabled in Alexa. Ever run into this issue as soon as possible into Alexa as expected alexa smartthings device is unresponsive but nothing else the!
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